I have 15 years of experience strategizing and managing tech operations for libraries, nonprofits, education, and government. I connect people, processes, and structured data to build communities and access to information.
Working in an environment of complex information, layered systems, and government and community partners, I try to create welcoming and accessible experiences for all users.
With a background in theatre design and libraries, I love hearing and sharing user stories and creating quick prototypes to see possible solutions. I value curiosity and improvisation, which help me take a fresh, holistic look at design problems and connect with the people who are affected by them.
I really enjoy collaborating as part of a team where we can leverage each other’s skills and ideas to make a positive and sustainable impact.
Selected Projects
Setting a Human-Centered Technology Strategy
Created a flexible, forward-thinking Technology Plan as a tool to align values and guide decision-making in a public library.
Pivoting Library Services During the Pandemic
Redesigned technology services and the website homepage based on user research to prioritize clear communication and internet and computer access.
Simplifying the Ordering and Cataloging Lifecycle
Analyzed and streamlined staff workflows to connect vendor and collection data systems for better order tracking, budget management, and patron requests.
Experience
Establishing a User Research Program
Launched a pilot research program to demonstrate the value of ongoing user research and testing during a time of uncertainty and change.
Setting a Human-Centered Technology Strategy
Created a flexible, forward-thinking Technology Plan as a tool to align values and guide decision-making in a public library.
Pivoting Library Services During the Pandemic
Redesigned technology services and the website homepage based on user research to prioritize clear communication and internet and computer access.
IGNITE: Inspiring Girls in Technology Education
STEAM program series co-created with and for teen girls to instilling curiosity and grow girl leaders.
Building Content Structure for a Library Website
Designed a WordPress website structure that integrates event management and custom post types to effectively manage and display library resources throughout the site.
Simplifying the Ordering and Cataloging Lifecycle
Analyzed and streamlined staff workflows to connect vendor and collection data systems for better order tracking, budget management, and patron requests.
Education
- Carnegie Mellon University, College of Fine Arts
- BFA in Drama, Focus in Costume and Scene Design
- University of Pittsburgh, School of Information Science
- Masters of Library & Information Science, Specialization in Digital Libraries