Task As Technology & Technical Services Manager, I launched a series of iterative improvements that transformed how library collections get ordered and cataloged. These improvements fostered interdepartmental collaboration, simplified the ordering process for new collections, and reduced the time it takes to get a book into a patron’s hands. Timeline: 2014-2021 Team I led this…
Author: Jess Noble
A Human-Centered Technology Plan as a Decision-Making Tool
CLIENT: Avon Free Public Library, August 2020 – April 2021
Designing Remote and Hybrid Library Services for a Pandemic
CLIENT: Avon Free Public Library, March – December 2020
Identifying Shifting User Needs by Piloting a UX Research Program
CLIENT: Avon Free Public Library, Dec 2020 – Feb 2021
Interaction Design Foundation Courses
I took several Interaction Design Foundation courses online, beginning in February 2020. As high level classes, they focused more on concepts and theory than on specific tools, and they were a great way to refresh old skills and build new ones. I especially enjoyed the Accessibility class, which raised my level of awareness and helped…