Manage user experience and content strategy across web platforms for 15 libraries.
Category: Experience
Establishing a User Research Program
Launched a pilot research program to demonstrate the value of ongoing user research and testing during a time of uncertainty and change.
Setting a Human-Centered Technology Strategy
Created a flexible, forward-thinking Technology Plan as a tool to align values and guide decision-making in a public library.
Pivoting Library Services During the Pandemic
Redesigned technology services and the website homepage based on user research to prioritize clear communication and internet and computer access.
Board Member and Graphics/Website Coordinator
Volunteer board member and dance teacher. Designed website and graphics to establish a cohesive online presence.
Simplifying the Ordering and Cataloging Lifecycle
Analyzed and streamlined staff workflows to connect vendor and collection data systems for better order tracking, budget management, and patron requests.
Building Content Structure for a Library Website
Designed a WordPress website structure that integrates event management and custom post types to effectively manage and display library resources throughout the site.
IGNITE: Inspiring Girls in Technology Education
STEAM program series co-created with and for teen girls to instilling curiosity and grow girl leaders.
Technology & Technical Service Manager
Design and support technology services throughout the organization. Partner with local government, a library consortium, and community partners.
Cataloging & Systems Librarian
Managed computer systems and network. Cataloged Spanish-language collections.